Ferrin D'souza

Cloud Support Engineer

AWS | Azure | Terraform | DevOps

Junior Cloud Engineer with MSc in Cybersecurity and AWS Cloud Practitioner certification. Specialized in cloud infrastructure, automation, and secure, scalable solutions.

About Me

I'm a Cloud Support Engineer based in Bengaluru, India, with a strong foundation in cloud infrastructure and DevOps practices. My journey spans from cybersecurity expertise to hands-on cloud engineering, where I've worked with AWS and Azure to design secure, scalable, and automated solutions.

Currently at Almasons Pvt Ltd, I manage multi-region AWS infrastructure, including EC2 instances, Aurora databases, and CloudWatch monitoring. I'm passionate about Infrastructure as Code, CI/CD automation, and technical blogging to share knowledge with the community.

Location: Bengaluru, India

Certification: AWS Cloud Practitioner

Education: MSc Cybersecurity, B.E Computer Science

Core Competencies

Cloud Platforms

AWS (EC2, S3, VPC, IAM, CloudFront, Lambda, Route53, RDS)
Microsoft Azure (App Services, Governance)
AWS App Runner

DevOps & Automation

Infrastructure as Code (Terraform)
CI/CD Pipelines (Jenkins, CodePipeline)
Shell Scripting (Bash)
Python Scripting

Containers & Orchestration

Docker (Containerization)
Kubernetes (Orchestration)
AWS ECR

Networking & Security

VPC Design & Configuration
IAM Policies & Roles
Security Groups & Network ACLs
Cloud Governance

Monitoring & Tools

AWS CloudWatch
Git/GitHub
Jira (Agile Management)

Operating Systems

Linux Administration
Windows Server
System Management

Work Experience

IT Associate

Almasons Pvt Ltd

Oct 2025 - Present | Mangalore, India

Maintained and monitored client systems by querying MySQL databases to identify and resolve stuck records
Trained in deploying multi-region (3-region) AWS infrastructure with Windows EC2, Aurora, and Route 53
Configured CloudWatch monitoring and maintained technical documentation

DevOps Micro Intern

Pravin Mishra DevOps Cohort

Aug 2025 - Oct 2025 | Remote

Documented learning journey through technical blogs on LinkedIn and Medium
Contributed in live sessions and demonstrated leadership in collaborative team projects
Gained hands-on experience with AWS, Azure, Terraform, Docker, and Kubernetes

Lead Youth Worker / Tech Support

St Mary's Cathedral Scotland, UK

Aug 2022 - Aug 2024 | Scotland

Provided IT troubleshooting and cybersecurity awareness sessions
Developed leadership and communication skills coordinating youth programs

Featured Projects

AWS Cloud Resume Challenge

Terraform | AWS | CloudFront

Provisioned AWS infrastructure using Terraform for S3 buckets and CloudFront distributions. Configured Route53 DNS and planned CI/CD automation with CodePipeline and Lambda.

High Availability Serverless Architecture

AWS | Lambda | DynamoDB

Architected HA and disaster-resilient serverless application using Lambda and DynamoDB Global Tables for cross-region replication. Configured API Gateway and Route53 failover.

Containerized Web App on AWS App Runner

Docker | ECR | AWS App Runner

Containerized web application with Docker, managed images in ECR, and integrated with App Runner for automatic scaling. Built CI/CD pipelines with Git and AWS CLI.

Secure VPC Design & Configuration

AWS | VPC | Security Groups

Designed custom VPC with public and private subnets. Configured route tables, NAT Gateway, and security policies. Applied IAM roles for secure automated resource access.

Jenkins Deployment on AWS EC2

Jenkins | AWS | Bash Scripting

Launched and configured Jenkins on Red Hat EC2 instances with secure external access. Automated installation using AWS CLI and shell scripting for repeatable deployments.

Azure Multi-Cloud Web Application

Azure | App Service | Policy

Deployed web application on Azure App Service with cloud governance through tagging. Enforced compliance using Azure Policy for region-specific deployment standards.

Certifications & Learning

AWS Cloud Practitioner

Amazon Web Services

May 2025

Google Cybersecurity Professional Certificate

Coursera

Oct 2024

TATA Cybersecurity Analyst Simulation

TCS

June 2025

Google AI Essentials

Google

Nov 2024